Warranty Policy
Blanks
Our blanks are warrantied against defects in materials or workmanship before and during the build process.
Every blank is stress-tested before leaving our shop. We strongly encourage builders to stress-test the blank before beginning a build by placing it under as much or more load than it would experience while fighting a fish.
If anything seems wrong before or during the build, please email info@strykerrods.us and include clear pictures of the blank and the damaged area.
Once a blank has been built into a finished rod, it is no longer covered under warranty. We cannot control how blanks are handled, modified, assembled, or shipped during or after the building process.
Warranty coverage does not include alterations, component installation, damage during rod construction, accidental damage, or shipping damage. Shipping damage must be handled through the carrier.
Finished Rods
Stryker rods carry a limited lifetime warranty against defects in materials and workmanship for the original owner. The rod must be registered within 30 days of purchase, and a sales receipt or other proof of purchase is required.
For all warranty inquiries, email info@strykerrods.us and include:
- Your name and phone number
- The rod model
- Proof of purchase
- Clear pictures showing the damage and what happened
We will review the information and let you know whether the rod needs to be sent in for inspection.
If you would like the rod inspected for warranty consideration, please send us the complete rod. Stryker Rods will determine whether the damage was caused by a defect in materials or workmanship.
Damage caused by normal wear and tear, misuse, abuse, alteration, accidental damage, or neglect is not covered under warranty. Repair or replacement options may still be available for a fee.
Replacement Sections
Replacement sections are available for many multi-piece rods:
- New tip section: $50
- New butt section: $75
Availability may vary by model. Email info@strykerrods.us with the rod model and pictures of the damaged section to get started.
Sending a Rod to Stryker
All rods must be shipped prepaid in a disposable tube or container.
Please place a note inside the tube that includes:
- Your full name
- Your phone number
- Your email address
- A brief description of the issue
Remove any aftermarket components you wish to keep. Components sent with the rod may not be returned.
UPS and FedEx
Stryker Rods
4030 W 1st Ave.
Eugene, OR 97402
USPS
USPS shipments must be sent to our PO Box. USPS cannot deliver to our warehouse address.
Stryker Rods
PO Box 2457
Eugene, OR 97402
Blue Streak Replacement Program
The Blue Streak Replacement Program helps owners of registered Stryker rods get back on the water after accidental damage.
Email info@strykerrods.us with your name, phone number, shipping address, rod model, and clear pictures of the damage. Once approved, we will arrange a same-model replacement based on product availability.
When the replacement arrives, use the enclosed prepaid return label to send the complete damaged rod back to Stryker.
The damaged rod must be returned within 30 days of receiving the replacement. If it is not returned within 30 days, you will be charged the full retail price of the replacement rod.
Blue Streak replacement cost: $175
